Warranty Policy
 

About Warranty

 

(1) The customer can purchase  products on Homemartonline platform, different products will enjoy corresponding warranty services.

(2) Not all items available on Homemartonline platform are covered 2-years free warranty & paid warranty plans, always check the item listing to know if it includes warranty benefits.

 

Warranty Condition:

What is covered:

(1)  Any defects in material, workmanship of our product will be covered until you provide us any relating documents and information, including but not limited to: Proof of purchase (including invoice) and all the accessories (including earphone, adapter).

(2)  Warranty service is available after the purchase.

 

What is not covered:

(1)  Beyond the warranty period.

(2)  No invoice or warranty card is inconsistent with invoice information.

(3) Normal wear and tear of accessories or consumables for use.

(4)  Accidental damage, faults caused by abuse, neglect, careless operation or any handling operation which are not in conformance with user manual.

(5)  Repair or modification carried out by an unauthorized service.

 

 

Return Policy

 

(1)Return the goods to seller's specified address.

(2)The buyer is responsible for the transportation cost of return.

 

 

The warranty does not cover the following:

(1)  Beyond the warranty period.

(2)  No invoice or warranty card is inconsistent with invoice information.

(3) Normal wear and tear of accessories or consumables for use.

(4)  Accidental damage, faults caused by abuse, neglect, careless operation or any handling operation which are not in conformance with user manual.

(5)  Repair or modification carried out by an unauthorized service.

(6)  Damage caused by force majeure.

(7)  Failure or damage caused by forced use of the product beyond normal service conditions.

(8)  Malicious damage warranty card content, product information, including fuzzy damage, tear, tamper, etc;

(9) The product serial no. code or the accessories date code has been removed, defaced or altered.

(10) Other faults and damages caused by problems other than the design, manufacture and quality of the product itself .

(11) This warranty is not transferable. This warranty will be the purchaser's sole and exclusive remedy. DISCLAIMER:Homemartonline.net shall not be liable for the loss of any saved/stored data in products that are either repaired or replaced.